Refund policy
↩️ Refund & Return Policy
At Deal 22, we want you to have a smooth and satisfying shopping experience. If you receive an incorrect, damaged, or defective product, please contact us so we can assist you.
📦 Return Eligibility
A return may be accepted when:
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❌ You received the wrong product.
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📦 The product arrived damaged or defective.
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🔍 The product has a significant issue that was not described on the product page.
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🏷️ The product is unused and in its original condition and packaging, where applicable.
⏰ Return Request Period
Please contact us within 7 days of receiving your order if you wish to request a return.
To help us process your request quickly, please provide:
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📸 Clear photos or a video showing the issue.
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🧾 Your order number.
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📝 A brief description of the problem.
🚫 Non-Returnable Situations
Returns may not be accepted for:
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Products that have been used, damaged, or altered by the customer.
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Products damaged due to improper use or handling.
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Items returned without prior approval from Deal 22.
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Change-of-mind returns, unless specifically stated on the product page.
💰 Refunds
Once your returned item has been received and inspected, we will review the request and notify you of the outcome.
If your refund is approved, the applicable refund will be processed using the available refund method. For Cash on Delivery (COD) orders, we may contact you to arrange an appropriate refund method.
🚚 Return Shipping
If the return is due to an incorrect, damaged, or defective item supplied by Deal 22, we may cover the applicable return shipping cost.
For other return requests, return shipping costs may be the customer's responsibility.
🔄 Exchanges
If an item is defective, damaged, or incorrect, we may offer a replacement where available. If a replacement is not available, an eligible refund may be offered.
📞 Contact Us
Before sending any product back, please contact Deal 22 through our Contact Us page and wait for return instructions.
Last Updated: October 2026