Shipping policy
🚚 Shipping & Delivery Policy
At Deal 22, we aim to make your shopping experience simple and convenient. This Shipping & Delivery Policy explains how we process and deliver your orders.
📦 Order Processing
Once your order is placed, our team will process and prepare it for delivery.
Orders are generally processed within 1–2 business days. Processing may take longer during weekends, public holidays, promotional periods, or periods of high order volume.
🚚 Delivery Time
For orders within the United Arab Emirates (UAE), estimated delivery is generally:
⏱️ 2–3 business days
Delivery times are estimates and may vary depending on your location, courier operations, weather conditions, holidays, or other circumstances beyond our control.
💰 Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before you confirm your order.
📍 Delivery Information
Please make sure that your name, phone number, address, building/villa details, and other delivery information are accurate when placing your order.
Deal 22 is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
📞 Delivery Contact
Our delivery partner may contact you by phone or message when your order is out for delivery. Please keep your phone available so the courier can complete the delivery.
🔄 Failed Delivery Attempts
If a delivery attempt is unsuccessful because the customer is unavailable, cannot be contacted, or provides incorrect delivery information, the courier may make another delivery attempt or return the package to the sender.
Additional delivery arrangements may be subject to applicable charges.
🌦️ Delivery Delays
Occasionally, deliveries may be delayed due to circumstances outside our control, including severe weather, public holidays, courier delays, traffic, technical issues, or other unforeseen circumstances.
We appreciate your patience in such situations.
📦 Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect product, please contact Deal 22 within 7 days of delivery and provide your order number along with clear photos or videos of the issue.
Please refer to our Refund & Return Policy for more information.
📞 Contact Us
If you have any questions about your delivery or shipping, please contact us through our Contact Us page.
Last Updated: October 2026